A Physician Guidebook to The Best Patient Experience by Robert Snyder (English)

A Physician Guidebook to The Best Patient Experience by Robert Snyder

Estimated delivery 3-12 business days

Format Paperback

Condition Brand New

Description Details the nuts-and-bolts behaviours that produce great physician-patient interactions. The book helps physicians tackle the challenge of modifying ingrained behaviors to make changes that stick - and bolster their patient satisfaction scores.

Publisher Description

Providing a satisfying patient experience is not only the right thing to do-it is the key to clinical and business success. A Physician Guidebook to The Best Patient Experience details the nuts-and-bolts behaviors that produce great physician-patient interactions. It helps physicians tackle the challenge of modifying ingrained behaviors to make changes that stick-and bolster their patient satisfaction scores.An exceptional resource for doctors, this practical guide features checklists, scorecards, assessments, inventories, and questionnaires that can be easily adapted or used as is. The book also includes:An examination of questions from patient satisfaction surveys and the behaviors that can lead to higher scoresPractical strategies for making-and sustaining-change, even in the face of the daily whirlwind of activityAdvice for using self-assessments, personal scorecards, and input from others to identify personal plans for improvement and track progressGuidance for organizations that wish to support their physicians' efforts to improve the patient experienceTools for doctors who are undertaking improvement efforts on their ownA discussion of the patient satisfaction challenges unique to specific specialties and practice settingsA detailed case study illustrating how rapidly patient satisfaction scores can improve-not just for individual physicians but for physician groups tooNow available-a companion book for administrators, medical directors, and CEOs. Also written by Bo Snyder, The Best Patient Experience: Helping Physicians Improve Care, Satisfaction, and Scores is a roadmap for healthcare leaders who want to help physicians in their organizations improve interactions with patients.

Author Biography

Bo Snyder, FACHE, is a healthcare consultant, speaker, and coach. He began his career with Bronson Healthcare Group, serving in several administrative roles for 18 years. In his last few years with the organization, Snyder was deeply involved in efforts that led to Bronson's receipt of the Malcolm Baldrige National Quality Award in 2005. Inspired by the dramatic impact of the changes there, he formed his own consulting firm, Bo Snyder Consulting, Inc., to help other organizations similarly transform.Snyder volunteers his time as a Baldrige examiner at the national and state levels, and he has led Baldrige teams and site visits. He has a passion for helping C-suite executives make decisions that have big impacts, and he is equally energized on the front line with the doctors, nurses, and others who directly benefit patients.

Details ISBN 1567938310 ISBN-13 9781567938319 Title A Physician Guidebook to The Best Patient Experience Author Robert Snyder Format Paperback Year 2016 Pages 176 Publisher Health Administration Press GE_Item_ID:136599843; About Us

Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love!

Shipping & Delivery Times

Shipping is FREE to any address in USA.

Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated.

International deliveries will take 1-6 weeks.

NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations.

Returns

If you wish to return an item, please consult our Returns Policy as below:

Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted.

Returns must be postmarked within 4 business days of authorisation and must be in resellable condition.

Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit.

For purchases where a shipping charge was paid, there will be no refund of the original shipping charge.

Additional Questions

If you have any questions please feel free to Contact Us.

Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys