Building Confianza : Empowering Latinos/As Through Transcultural Health Care ...

Building Confianza : Empowering Latinos/As Through Transcultural Health Care Communication, Paperback by Magana, Dalia, ISBN 0814258093, ISBN-13 9780814258095, Brand New, Free P&P in the UKDalia Maga&#241;a&#8217;s <i>Building</i> Confianza demonstrates that effective doctor-patient communication in Spanish requires that practitioners not only have knowledge of Spanish but also have transcultural knowledge of Latino/a values and language use. Using linguistic analysis to study real-time doctor-patient interactions, Maga&#241;a probes the role of interpersonal language and transcultural competency in improving patient-centered health care with Spanish-speaking Latino/as, highlighting successful examples of how Latino/a cultural constructs of <i>confianza</i> (trust), <i>familismo</i> (family-orientation), <i>personalismo</i> (friendliness), <i>respeto</i> (respect), and <i>simpat&#237;a</i> (kindness) can be deployed in medical interactions. She proposes that transcultural interactions entail knowing patients&#8217; cultural values and being mindful about creating an interpersonal connection with patients through small talk, humor, self-disclosure, politeness, and informal language, including language switching and culturally appropriate use of colloquialisms. By explicitly articulating discourse strategies doctors can use in communicating with Spanish-speaking patients, <i>Building</i> Confianza will aid both students and providers in connecting to communities of Spanish speakers in health care contexts and advancing transcultural competence.