Cognitive and Affective Empathy - Exploring the Differential Effects of Empathy

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The present study investigates how empathy relates to the occupational health psychology topics of work-family conflict and emotional labor. Empathy has not been a focus in mainstream Industrial/Organizational research, and therefore there is some confusion surrounding the definition and impact of empathy on various outcomes. The present study examined both cognitive and affective components of empathy and their potential differential outcomes on work-family conflict and emotional labor. Results suggest that both cognitive and affective empathy may be beneficial for an individual. Implications and future research directions are discussed.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Publisher Description

The present study investigates how empathy relates to the occupational health psychology topics of work-family conflict and emotional labor. Empathy has not been a focus in mainstream Industrial/Organizational research, and therefore there is some confusion surrounding the definition and impact of empathy on various outcomes. The present study examined both cognitive and affective components of empathy and their potential differential outcomes on work-family conflict and emotional labor. Results suggest that both cognitive and affective empathy may be beneficial for an individual. Implications and future research directions are discussed.

Author Biography

Educational Degrees:Bachelor of Arts: 2002, University of Michigan, Ann Arbor, MI.Master of Arts: 2007, Wayne State University, Detroit, MI.Current research interests: Emotions in the workplace, occupational health issues (emotional labor, work-family conflict, and workaholism), counterproductive work behavior, and work-life balance.

Details ISBN3639004035 Author Malissa Clark Short Title COGNITIVE & AFFECTIVE EMPATHY Pages 84 Language English ISBN-10 3639004035 ISBN-13 9783639004038 Media Book Format Paperback Year 2008 Subtitle Exploring the Differential Effects of Empathy Components on Work-family Conflict and Emotional Labor DOI 10.1604/9783639004038 UK Release Date 2008-04-18 Imprint VDM Verlag Dr. Mueller E.K. Country of Publication Germany Illustrations Illustrations, black and white Publisher VDM Verlag Dr. Mueller E.K. Publication Date 2008-04-18 Audience General We've got this

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