Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in th

The Nile on eBay   Generations at Work by Ron Zemke, Bob Filipczak, Claire Raines

The newest edition of this seminal book on navigating the multigenerational workplace offers practical tips to help any leader bridge the generational gap--and create a healthy culture.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Publisher Description

Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences.By exploring the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers:in-depth interviews with members of each generation,tips on best practices from companies successfully bridging the generation gap,and a mentorship field guide to help you support the youngest members of your team.Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

Notes

2nd edition. Subtitled, Managing The Clash Of Boomers, Gen Xers, And Gen Yers In The Workplace.

Back Cover

"Learning about differences may be fun, but learning about cooperation is useful. And it's here that Generations at Work becomes a valuable tool." -- Fast Company (review of the first edition) Annoyed with your workmates and flustered with your staff? Don't understand how they think, act, and communicate--especially the twentysomethings who ask questions all the time and want confirmation that they're doing great? All these difficult people may be nothing more than diverse demographics. Friction among Traditionalists, Boomers, Xers, and Millennials has spiked, as four distinct generations are tossed side by side, cubicle by cubicle--and nobody speaks the same language. Generations at Work offers a refreshing way to root out the causes of workplace clashes and bridge the generational gaps. Now updated to include the Millennial newcomers to the workplace, the book serves as both a sweeping overview of generational differences and a solutions-based managerial guide to molding each group into loyal employees who work effectively with everyone, from tech-savvy, high-needs young people to conformist, hardworking seniors. Packed with original research and eye-opening insights, you'll find explanations of what makes each generation tick, key phrases and tactics for motivating each, best practices from companies with generations-friendly cultures, in-depth interviews highlighting problems and solutions, a field guide for mentoring Millennials--and many more valuable tools for turning today's multigenerational workforce into an organizational asset. Ron Zemke was the author of the bestselling Knock Your Socks Off series and founder of Performance Research Associates, a consultancy specializing in organizational effectiveness. Claire Raines is a nationally recognized expert on generational issues, and the author of Connecting Generations. She lives in Tucson, Arizona. Bob Filipczak is a social media coordinator and an experienced writer and editor. He lives in Minneapolis.

Author Biography

CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations. BOB FILIPCZAK is a social media coordinator and an experienced writer and editor. CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.

Table of Contents

Contents Introduction: The New Economic Reality and the Cross-Generational Workplace PART 1 Dynamics of the Multigenerational Workplace 1 A New Chapter in the Cross-Generational Workplace 2 The Traditionalists: What Will the Colonel Do Now— Work? Retire? Consult? 3 The Baby Boomers: Retirement Postponed 4 The Gen Xers: Survivalists in the Workplace 5 The Millennials: Be Careful What You Ask For 6 The Global Workforce: Generations Around the World PART 2 Where Mixed Generations Work Well Together 7 The ACORN Imperatives and Three Companies That Bridge the Gaps 8 Company Best Practices and Other Great Ideas PART 3 The Interviews 9 From the CEO's Perspective 10 From the Trenches PART4 Articles 11 Here Come the Millennials Ron Zemke 12 Younger Boss and Older Worker Claire Raines 13 A Field Guide to Mentoring Millennials Bob Filipczak 14 Emerging Media and the Workforce Bob Filipczak Appendix 287 Inventory: How Cross-Generationally Friendly Is Your Work Group, Department, Business, or Organization? Endnotes Acknowledgments Index About the Authors

Review

"Generations at Work is an extremely interesting look at the strengths and weaknesses of the amazing generation cohorts of the last 80 years." --Inland Empire Business Journal

Long Description

Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By laying bare the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--the book offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, the book offers in-depth interviews with members of each generation, tips on best practices from companies successfully bridging the generation gap, and a mentorship field guide to help you support the youngest members of your team--tools, which are the key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

Review Quote

" Generations at Work is an extremely interesting look at the strengths and weaknesses of the amazing generation cohorts of the last 80 years." -- Inland Empire Business Journal

Excerpt from Book

Introduction The New Economic Reality and the Cross-Generational Workplace It''s been more than ten years since the first edition of Generations at Work. The world has changed profoundly and so have our personal circumstances. In 2004, we lost Ron Zemke, one of our original coauthors. He was the driving force that led to the first book. Ron was a brilliant writer, an even more brilliant presenter, and a great mind and mentor. We still can''t stand in front of an audience without thinking of him and, every time we get a laugh from the group, it''s because we are channeling Ron''s spirit. In updating this book, there are phrases and paragraphs and whole pages of the original that are pure Ron, and it hurts to revise them. Just the act of deleting the words seems sacrilegious. Fortunately Ron was nothing if not irreverent, so the idea that we would attach religious potency to his writing would have him chasing us from his office with heavy projectiles--as we fled for the elevator on the eighteenth floor of Minneapolis'' Foshay Tower. Suffice it to say, the world we live in has changed. In some ways, it seems as if the earth has shifted on its axis. We find ourselves near the end--we use that phrase with great hope and determination--of a dramatic economic decline that has affected the entire world economy. Recent years have seen a sharp increase in oil and food prices, a precipitous drop in international trade, and low consumer confidence. The European Union (EU) is stretched to its limits as it decides whether to bail out the failing economies of Greece and Spain. Growth has slowed in the formerly booming economies of China and India. In the United States, the number of foreclosures and personal bankruptcies has skyrocketed. Hundreds of millions of people worldwide are unemployed. The poor economy has even affected birthrates; according to Demographic Intelligence, a company that produces quarterly birth forecasts, birthrates in the United States are at their lowest in 25 years, "in large part because unemployment and economic fear remain high" among twentysomethings. The first edition of this book focused on generational issues in the United States where, in 2000, we were experiencing our ninth year of economic expansion. For nine years running, the United States had added more than two million workers a year to its payrolls. The unemployment rate hovered around four percent. So it makes sense that our first edition emphasized recruitment and retention, labor shortages, and meeting the demands of workers who knew they were sorely needed. Those workers knew that, if their current positions didn''t suit them to a tee, they could get a job just across the street. Today, employees from every generation are going back to the basics and lowering their workplace expectations. Elizabeth Milligan, a recent college graduate, describes the shift: "I think the current economic crisis has changed things. I would have said a few years ago, ''We''re really skilled. We''re going to get jobs and we''re going to do something interesting.'' But we recognize that the economy is bad. If we can get a paycheck, we''re pretty lucky. Today we''re saying, ''We just need jobs.''"2 The shifting sands of the economy are playing havoc with the generational mix in virtually every organization. The Boomers--and even some members of the generation before them--aren''t retiring as soon as everyone thought. As a result, Generation X is feeling as if it has been sentenced to an extended parole in middle management without much room for movement. And some Millennials will spend their early "working years" underemployed or even unemployed because the organizational pipes are clogged with more experienced Boomers and Xers. Even though the current economic climate might make compromise on the part of employees and job seekers unavoidable, let''s not be tempted to assume all those nagging differences among us will simply evaporate. While employees of all ages are surely less confident and emboldened than they were in 2000, history tells us that our tough economic times will be temporary. Job seekers might acknowledge that today they have to settle for less, and current employees might stay in their jobs a little longer, but that doesn''t mean we will all perform at the highest levels--unless and until we create a workplace environment that respects and rewards workers of all ages. The cost to a business of replacing a disgruntled employee who is fortunate enough to find a greener pasture is approximately 2.5 times his or her annual salary. Now, more than ever, that''s a cost few companies can afford. In the first edition of Generations at Work, we made a case for a new crisis in the workplace that could be solved, or partially solved, by recognizing generational diversity. The work world was then at the beginning of an awakening about generational issues, and our primary objective was to convince readers that some common workplace complaints--lack of respect and inability to work as a team, for example--could, in many cases, be attributed to generational differences. We smiled to ourselves when you shared with us your "ahh haaaa" moments via email and after speeches and seminars. Awareness was raised. But in many cases, that''s as far as it went. People got better at recognizing generational speed bumps--and even seeing how they affected work relationships and results--but they were often unsure how to navigate the speed bumps. This edition is less about raising awareness, and more about problem solving. We look at causes of generational behavior and approaches that not only reduce conflict but actually make generational differences an organizational asset. In these turbulent economic times, it is even more critical that organizational leaders take steps that attract candidates with the right skills, engage every employee to bring out the best each has to offer, and create an environment that lowers anxiety, boosts morale, and increases productivity. With that as our goal, we invite you to read on and learn how to tap the potential of workers from all the generations. The Generations The generations vying with each other in today''s workplace, as we depict them, are unique and a bit different than those commonly suggested by others. For instance, we define the Baby Boom generation as those born from 1943 to 1960. Others, particularly population demographers, define the Baby Boom as 1946 to 1964. Why the difference? We have factored in the "feel" as well as the "fact" of a generational cohort in our definitions. For instance, our research finds that people born between 1943 and 1960 have similar values and views as the "true" demographically defined Baby Boome

Description for Bookstore

This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback-frustrating for the Me Generation that can't let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: In-depth interviews with members of each generation Best practices from companies bridging the generation gap Specific tips for each generation on how to handle the others A field guide for mentoring GenerationY For anyone struggling to manage a workforce with different ways of working, communicating, and thinking, Generations at Work is the answer.

Details ISBN0814432336 Author Claire Raines Pages 304 Edition 2nd ISBN-10 0814432336 ISBN-13 9780814432334 Format Paperback Imprint Amacom Subtitle Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace Place of Publication New York Country of Publication United States DEWEY 658.3 Short Title GENERATIONS AT WORK 2/E Language English Media Book Residence Minneapolis, MN, US Series Agency/Distributed Publisher HarperCollins Focus Audience Age 18-18 Year 2018 Publication Date 2018-03-15 US Release Date 2018-03-15 UK Release Date 2018-03-15 Edition Description Second Edition Alternative 9780814432358 Audience Professional & Vocational AU Release Date 2019-01-15 NZ Release Date 2019-01-15 We've got this

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