How to Communicate with Difficult People: A Survival Guide for the Office and

The Nile on eBay   How to Communicate with "Difficult" People by Anne Kimbell Relph, Karen Wilson

How to Communicate With Difficult People A survival Guide How well do you cope with difficult people in trying situations? Do you loose your cool and your temper? Or do you turn the situation into a win-win one by your skillful handling of some of the following situations: the office back stabber who talks about you at the coffee machine; the person who takes credit for the work that you have done; the boss who puts a hand on your knee under the table at a business meeting. What do you do if you get caught in the middle of a feud between two co-workers? How do you tell your husband that your feelings are hurt when he fails to bring your flowers for your anniversary? How to Communicate With Difficult People has answers to these questions and more. Based on the thousands of training sessions that Anne Kimbell and Karen Wilson have done with clients from major corporations all over the country. This book reaches into the back drawers of office politics and tells you what to say and how to say it to extricate your self from difficult situations. Now in its second edition, this book has helped people of all ages stay on top in the office and at home.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Details ISBN0595181414 Author Karen Wilson Short Title HT COMMUNICATE W/DIFFICULT PEO Language English Edition 2nd ISBN-10 0595181414 ISBN-13 9780595181414 Media Book Format Paperback DEWEY 158.2 Year 2001 Residence US DOI 10.1604/9780595181414 UK Release Date 2001-04-01 Imprint iUniverse Pages 120 Publisher iUniverse Edition Description 2nd ed. Publication Date 2001-04-01 Subtitle A Survival Guide for the Office and Life Audience General We've got this

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