Planning and Evaluating Library Networked Services and Resources by John Carlo B

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This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services.

FORMATPaperback LANGUAGEEnglish CONDITIONBrand New Publisher Description

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.

Author Biography

JOHN CARLO BERTOT is Professor, School of Information Studies, Florida State University, Chair of of the International Standards Organizations (ISO) Working Group 4, member of ISO Working Group 2, and serves on the National Information Standards Organizations (NISO) library statistics committee. He is Editor of Government Information Quarterly and Co-editor of Library Quarterly.DENISE M. DAVIS is Director of the Office for Research and Statistics at the American Library Association. She serves on the advisory committees of the National Center for Education Statistics (NCES) Library Program for the public and state library surveys, and chairs the NCES academic library survey advisory committee. She also chairs the National Information Standards Organization Library Statistics Standard Z39.7 revision committee, and serves on a number of other committees including the ProjectCOUNTER advisory and International Standards Organization (ISO) committees. library statistics standards.

Table of Contents

List of Figures and TablesPrefaceNetwork Service and Resource Evaluation Planning by John Carlo BertotSelecting Evaluation Approaches for a Networked Environmentby John Carlo Bertot and J.T. SneadMethods and Tools for Assessing Network Services and Resources by John Carlo BertotE-Metrics and Performance Indicators: Availability and Use by John Carlo BertotNeeds Assessment by Denise M. DavisRequests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. DavisPolicies to Ensure Use of and Access to Network-Based Services and Resourcesby Denise M. Davis and John Carlo BertotResource Allocation in the Networked Environment by Judith Hiott and Syma ZerkowGetting the Most out of Vendor Supplied Usage Statistics by Wonsik ShimUsage Statistics from the Vendor's Perspective by Oliver PeschKey Issues, Themes, and Future Directions for Evaluating Networked Servicesby Charles R. McClureList of Figures and Tables

Review

?Most libraries purchase services through library networks, and editors John Carlo Bertot and Denise M. Davis help librarians evaulate such purchases in Planning and Evaluating Library Networked Services and Resources.?-American Libraries?Planning and Evaluating Library Networked Services and Resources does not shy from technical detail, the essays make every effort to describe the steps a librarian must undergo to be sufficiently comptetent in his or her understanding of networked systems. Charts, sample surveys, diagrams, checksheets and more round out the no-nonsense text in this "must-read" guide for expanding libraries in the age of modern technology.?-MBR Internet Bookwatch?This thorough text provides techniques for designing and evaluating services such as collection development and reference supplied and maintained library networks.... Intelligent and specific, the book highlights the need for a library to use its evaluation and assessment tools to demonstrate the value of the service it provides to the community.?-Booklist/Professional Reading"Planning and Evaluating Library Networked Services and Resources does not shy from technical detail, the essays make every effort to describe the steps a librarian must undergo to be sufficiently comptetent in his or her understanding of networked systems. Charts, sample surveys, diagrams, checksheets and more round out the no-nonsense text in this "must-read" guide for expanding libraries in the age of modern technology."-MBR Internet Bookwatch"This thorough text provides techniques for designing and evaluating services such as collection development and reference supplied and maintained library networks.... Intelligent and specific, the book highlights the need for a library to use its evaluation and assessment tools to demonstrate the value of the service it provides to the community."-Booklist/Professional Reading"ÝP¨lanning and Evaluating Library Networked Services and Resources does not shy from technical detail, the essays make every effort to describe the steps a librarian must undergo to be sufficiently comptetent in his or her understanding of networked systems. Charts, sample surveys, diagrams, checksheets and more round out the no-nonsense text in this "must-read" guide for expanding libraries in the age of modern technology."-MBR Internet Bookwatch"Most libraries purchase services through library networks, and editors John Carlo Bertot and Denise M. Davis help librarians evaulate such purchases in Planning and Evaluating Library Networked Services and Resources."-American Libraries

Promotional

Provides a comprehensive treatment of evaluating network services, with contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houtston Public; Jeff Shim, ARL e-metrics; and Chuck McClure).

Long Description

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.

Review Quote

"This thorough text provides techniques for designing and evaluating services such as collection development and reference supplied and maintained library networks....Intelligent and specific, the book highlights the need for a library to use its evaluation and assessment tools to demostrate the value of the service in provides to the community." Booklist/Professional Reading

Promotional "Headline"

Provides a comprehensive treatment of evaluating network services, with contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houtston Public; Jeff Shim, ARL e-metrics; and Chuck McClure).

Details ISBN1563089645 Short Title PLANNING & EVALUATING LIB NETW Pages 374 Language English ISBN-10 1563089645 ISBN-13 9781563089640 Media Book Format Paperback Illustrations Yes Country of Publication United States Imprint Libraries Unlimited Inc Place of Publication Englewood Edited by Denise M. Davis DOI 10.1604/9781563089640 UK Release Date 2004-12-30 AU Release Date 2004-12-30 NZ Release Date 2004-12-30 US Release Date 2004-12-30 Author Denise M. Davis Publisher Bloomsbury Publishing Plc Year 2004 Publication Date 2004-12-30 DEWEY 025.1 Audience Tertiary & Higher Education Audience Age 7-17 We've got this

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